Terms of service

OVERVIEW

This website is operated by Zenni Paws. Throughout the site, the terms “we”, “us” and “our” refer to Zenni Paws.

The website, including all information, tools and services available here, is offered conditioned upon your acceptance of these Terms of Service (“Terms”), plus any additional terms, conditions, or policies referenced. 

By visiting or purchasing from this site, you engage in our “Service” and agree to be bound by these Terms. 

If you don’t agree to all of these Terms, you may not access the website or use the Service. 

New features or tools added in the future will also be subject to these Terms. 

We reserve the right to change or replace any part of these Terms by posting updates to our website. It’s your responsibility to review this page periodically. 

Our store is hosted on Shopify Inc. 

 

1. Online Store Terms

  • By accepting these Terms, you confirm you are at least the age of majority in your jurisdiction, or have permission if you are a minor. 

  • You may not use our products for illegal purposes or violate applicable laws. 

  • You must not transmit destructive code (e.g., viruses). 

  • Any breach of these Terms can lead to immediate termination of your access. 

2. General Conditions

  • We reserve the right to refuse service to anyone, for any reason, at any time. 

  • Your content (excluding credit card info) may be transmitted over networks unencrypted; credit card data is encrypted. 

  • You agree not to reproduce, duplicate, copy, sell, resell, or exploit any part of the Service without our express written permission. 

3. Accuracy, Completeness, and Timeliness of Information

  • We are not responsible if information on the site is inaccurate, incomplete, or outdated. 

  • The site may contain historical information; we have no obligation to update it. 

  • It’s your responsibility to keep checking the site for changes. 

4. Modifications to the Service & Prices

  • Prices on the site may change without notice. 

  • We may modify or discontinue the Service (or parts of it) at any time. 

  • We are not liable to you or others for changes, price adjustments, or suspensions. 

5. Products or Services

  • Some products/services are only available online and may have limited quantity. 

  • Returns or exchanges are subject to our Return Policy. 

  • We try to display colors and images of our products as accurately as possible, but cannot guarantee accuracy across different monitors. 

  • We may limit sales by person, region, or quantity. 

  • All offers are void where prohibited. 

  • We do not guarantee that products/services will always meet your expectations or that errors will be corrected. 

6. Accuracy of Billing and Account Information

  • We may refuse or cancel orders at our discretion (e.g., due to errors or suspected fraud). 

  • If we cancel or change your order, we’ll try to notify you via the email or phone number you provided. 

  • You must provide accurate and up-to-date account information (email, credit card, etc.) so we can process your transactions and contact you. 

7. Optional Tools

  • We may offer third-party tools via our site. We don’t control those tools, so use them at your own risk. 

  • New features or tools added in the future will also be governed by these Terms. 

8. Third-Party Links

  • Our Service may include links to third-party websites. We are not responsible for their content or practices. 

  • If you engage with third-party sites, you do so at your own risk. 

  • You should review the third-party’s terms before interacting. 

9. User Comments, Feedback & Other Submissions

  • If you send us comments, ideas, or feedback (solicited or not), we may use them without restriction (copy, publish, translate, etc.). 

  • We are not obligated to keep submissions confidential, pay you, or reply to them. 

  • You agree not to send unlawful, defamatory, or malicious content, or viruses. 

  • You must not impersonate others or use false email addresses. 

10. Personal Information

  • How we handle your personal information is governed by our Privacy Policy. 

11. Errors, Inaccuracies & Omissions

  • There may be errors on the site (in descriptions, pricing, etc.). 

  • We reserve the right to correct such errors and cancel orders if needed. 

  • We’re not obligated to update information unless legally required. 

12. Prohibited Uses

You may not use the site for:

  • Any unlawful purpose 

  • Harassing, defaming, or discriminatory content 

  • Uploading viruses or harmful code 

  • Spamming, phishing, scraping, or similar activities 

  • Circumventing security of the Service or third-party sites 

    Violating these can lead to termination of your access. 

13. Disclaimer of Warranties; Limitation of Liability

  • We do not guarantee the Service will always be uninterrupted, secure, or error-free. 

  • The Service is provided “as is” and “as available” without warranties, either express or implied. 

  • To the extent permitted by law, we (and our team) are not liable for damages (direct or indirect) arising from your use of the Service or products. 

  • Where laws don’t allow exclusion of certain liabilities, our liability is limited to the maximum extent allowed. 

14. Indemnification

You agree to defend, indemnify, and hold harmless Zenni Paws (and its affiliates, staff, etc.) from any claims, demands, or damages (including legal fees) arising from:

  • Your breach of these Terms

  • Violation of any law or third-party rights by you 

15. Severability

If any part of these Terms is found to be invalid or unenforceable, that part may be severed, and the rest of the Terms remain in effect. 

16. Termination

  • These Terms remain effective unless either party terminates. 

  • If you fail to comply with these Terms, we may terminate your access immediately — you’ll remain liable for amounts due. 

17. Entire Agreement

These Terms (plus any referenced policies) form the entire agreement between you and us, superseding any prior agreements or communications. 

Ambiguities in interpretation are not construed in your favor. 

18. Governing Law

These Terms of Service are governed by the laws of the United States. 

19. Changes to Terms of Service

We may update or change these Terms at any time by posting changes on the website. 

Your continued use after changes means you accept them. 

20. Contact Information

For questions about these Terms, contact us at zennipaws@gmail.com